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Terms of Service

Last Updated: February 26, 2026

Welcome to Kazoku! These Terms of Service ("Terms") govern your use of the Kazoku mobile application ("App") and related services. By downloading, installing, or using Kazoku, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using Kazoku, you confirm that you are at least 13 years old and have the legal capacity to enter into these Terms. If you are under 18, you must have permission from a parent or guardian to use the App.

2. Description of Service

Kazoku is an AI-powered chat application that provides users with simulated family member characters for conversation, support, and companionship. The service includes:

  • Text-based conversations with five AI family member characters
  • Personal memory storage and recall features
  • Voice message features (for PRO subscribers)
  • Subscription-based premium features

3. Account and Registration

3.1 Account Creation

To use Kazoku, you must create an account using Google Sign-In. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

3.3 Account Termination

You may delete your account at any time through the App settings. Upon deletion, all your data, including messages and memories, will be permanently removed.

4. Subscription Terms

4.1 Free Tier

The free tier of Kazoku includes:

  • 10 messages per day
  • 25 memory items maximum
  • Access to all 5 AI family members
  • Voice messages are locked

4.2 PRO Subscription

PRO subscriptions are available in two options:

  • Monthly: $9.99 per month
  • Annual: $89.99 per year (save 25%)

PRO features include:

  • Unlimited messages
  • Unlimited memory storage
  • Voice message features unlocked
  • All future PRO features

4.3 Free Trial

New users are eligible for a 3-day free trial of PRO features. The trial can only be used once per account. You will not be charged during the trial period. Your subscription will automatically begin at the end of the trial unless you cancel before the trial expires.

4.4 Billing and Payment

Subscriptions are billed through Google Play Store. By subscribing, you authorize Google Play to charge your payment method on a recurring basis until you cancel.

4.5 Auto-Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel at least 24 hours before the renewal date. You can manage or cancel your subscription through your Google Play Store account settings.

4.6 Refunds

Refunds are handled through Google Play Store according to their refund policy. We do not provide direct refunds for subscriptions purchased through the App Store.

5. User Content and Conduct

5.1 Your Content

You retain ownership of the messages and information you share with Kazoku. By using the service, you grant us a license to use, store, and process your content to provide and improve the service.

5.2 Prohibited Use

You agree NOT to use Kazoku to:

  • Harass, abuse, or harm others
  • Impersonate any person or entity
  • Engage in illegal activities
  • Attempt to reverse engineer or hack the service
  • Use the service for commercial purposes without permission
  • Generate content that violates laws or third-party rights

6. AI-Generated Content Disclaimer

6.1 Nature of AI Responses

Kazoku uses artificial intelligence to generate responses. While we strive for accuracy and helpfulness, AI-generated responses:

  • May not always be accurate or appropriate
  • Should not be considered professional advice (medical, legal, financial, etc.)
  • Are simulated and do not represent real human relationships
  • May occasionally produce unexpected or incorrect responses

6.2 Not a Substitute for Professional Help

Kazoku is designed for companionship and entertainment, NOT as a substitute for professional mental health services, therapy, or medical advice. If you are experiencing a crisis or mental health emergency, please contact a qualified professional or emergency services immediately.

7. Intellectual Property

All rights, title, and interest in Kazoku, including all content, features, and functionality, are owned by Kazoku and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our service.

8. Privacy and Data

Your use of Kazoku is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using Kazoku, you consent to our data practices as described in the Privacy Policy.

9. Modifications to Service

We reserve the right to modify, suspend, or discontinue any aspect of Kazoku at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the service.

10. Disclaimer of Warranties

KAZOKU IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAZOKU SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

12. Indemnification

You agree to indemnify and hold Kazoku harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the service or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms in the App and updating the "Last Updated" date. Your continued use of Kazoku after changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: gon.vazquez.mail@gmail.com

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kazoku regarding the use of the service and supersede all prior agreements and understandings.

By using Kazoku, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

© 2026 Kazoku. All rights reserved.